// About Us
Founded by operational experts,
driven by technology.
Building smarter processes for UK service businesses — from Bishop's Stortford, Hertfordshire to London and beyond.
Prime Automate Systems was founded by Joseph Fadero, a systems-driven professional with 20+ years of experience in planning, operational efficiency, and cross-functional coordination.
We started Prime Automate Systems after years of watching small business owners — brilliant at what they do — drowning in admin. Chasing invoices. Copy-pasting between tools. Manually following up on leads. Sending the same emails over and over.
We'd been applying AI automation tools across our own projects for years. The results were clear: a few hours of setup could save dozens of hours every month. But most UK small business owners had never heard of Zapier, Make, or n8n — let alone the Claude API.
So we built Prime Automate Systems: a consultancy that bridges the gap between the power of AI automation and the practical reality of running a service business in the UK. We don't just create systems — we build solutions that transform how businesses work.
This blog is where we share everything we learn — the tools that actually work, the workflows that save the most time, and the honest mistakes we've seen businesses make when trying to automate too fast.
Headquarters
Bishop's Stortford
Hertfordshire, UK
Service Area
Hertfordshire · Essex · Cambridge
London · UK Nationwide
What We Do
AI Workflow Automation
Smart systems that automate daily operations — customer support, scheduling, follow-ups, reminders, and more.
CRM & Customer Journey
Automated pipelines, lead routing, onboarding, communication, and retention systems.
Process Re-Engineering
Identifying bottlenecks, redesigning workflows, and optimising how your business runs end to end.
Process Documentation
Documenting your operations and building scalable business playbooks for consistency and growth.
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I'll identify the 3 biggest automation opportunities in your business — on a free 30-minute call. No pitch, no obligation.
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